Satisfaction Guarantee

Satisfaction Guarantee for Handmade Products

At Rosie's Ropes, we take pride in our handcrafted items and strive to provide you with the highest quality products. We want you to love your purchase as much as we loved creating it.

Our Satisfaction Guarantee:

1. Quality Assurance: Each product is made with care and attention to detail. If you receive an item that doesn’t meet your expectations in quality, please reach out to us.

2. 30-Day Return Policy: If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return it for a full refund or exchange. The item must be in its original condition.

3. Customer Support: Our team is here to help! If you have any questions or concerns, please contact us at rosies.ropes@gmail.com. We’ll do our best to resolve any issues.

4. Handmade Uniqueness: Please note that due to the nature of handmade products, slight variations in color, texture, and design may occur. This is part of their charm and uniqueness!

5. Satisfaction First: Your happiness is our top priority. If you have any feedback, we’d love to hear it to improve our offerings.

Thank you for supporting handmade! We appreciate your trust in us and look forward to creating something special just for you.

Warm regards,
Debby & Rosie